Customer Policies & Terms

Customer policies — service and purchase information

Effective October 9, 2026 · Bullcoming Enterprises. These are introductory policies for our inquiry and quotation services. Final terms, including the legal seller’s identity and jurisdiction-specific rights, will be confirmed before paid checkout launches.

How orders are accepted

Submitting a contact, hosting or service request does not create an order or reservation. We review availability and provide a written description of deliverables, total charges, taxes if applicable, delivery schedule and any recurring charges. An order is accepted only after the customer approves that written description and payment is successfully received through the authorized merchant channel.

Digital documents, software and themes

Templates and downloads will identify their file format, included files, version, compatibility, permitted use and support limits. Software may require technical configuration. Beta items are labeled and not represented as production-ready. Customers should not rely on legal-style or financial templates as legal, tax or professional advice. Requests for correction of a defective or inaccurately described digital product will be reviewed promptly; statutory consumer rights remain applicable.

Hosting and ongoing services

Each hosting quote will specify storage, bandwidth/resource limits, backups, availability commitments if any, data portability, maintenance responsibilities, support hours and any setup or renewal fees. Unless an individual agreement specifies otherwise, there is no guaranteed uptime, dedicated IP or immediate activation. We may decline projects for security, abuse, legal or capacity reasons. Customers must maintain lawful content and respect third-party rights. Cancellation, renewal and applicable refunds must be stated in the final service agreement before payment.

Delivery and changes

We communicate confirmed timelines in writing. If delivery is delayed, we will explain available options, including cancellation and refunds where required by law. Scope changes require customer approval. For physical goods, shipping and return terms will appear with the relevant product before checkout.

Payment processing

We currently intend to process approved purchases through Earthly Treasures; the authorized seller name, invoice and payment information will be disclosed before the customer pays. Square, Venmo and other methods will be offered only after the account permissions and business arrangements are verified. Never send passwords or card details through inquiry forms.

Questions and problems

Contact our Help Desk about billing, delays, quality or technical issues. Our privacy information is at Privacy Policy. These policies do not waive rights granted by applicable law, and do not claim that our business or site has received an external legal or security certification.